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Atomicwork

Customer SupportPaid

ITSM Platform

Agentic ITSM platform automating IT, HR, and Finance requests.

Medium India relevanceVisit Atomicwork

About

Atomicwork is an agentic ITSM and ESM platform that deploys AI agents to resolve 50%+ of IT, HR, Finance, and Workplace requests automatically. It provides a unified agent for employees across multiple channels (browser, Slack, email, Teams) and an enterprise service platform for teams to manage tickets, assets, and workflows. Built for modern enterprises, it integrates with 50+ applications and deploys in 4 weeks with continuous automation.

Problem it solves

Enterprises struggle to scale IT and HR support without increasing headcount; Atomicwork automates repetitive requests so teams can focus on strategic work.

Best for

Enterprise IT teams, HR departments, Finance teams, and organizations with 500+ employees needing scalable service automation.

Key features

Universal AI Agent for employee support across 5+ channels
Agentic identity and access management
AI workflow builder with automation
50+ application connectors and IT asset discovery
RBAC, data governance, and advanced analytics
24x7 support and service level guarantees

Tags

itsmenterprise-service-managementai-automationit-operationsworkflow-automation

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