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Convin

SalesPaid

AI Agent, Contact Center, Conversation Intelligence

AI agent platform automating customer conversations and calls.

High India relevanceVisit Convin

About

Convin is an AI-backed contact center platform that automates phone calls, empowers customer service representatives in real-time, and analyzes 100% of customer conversations. Built for B2C businesses, it uses conversation intelligence to record, transcribe, and analyze interactions to increase revenue, reduce costs, and improve customer experience. Key agents include AI Phone Call Agent for 24/7 automation, Real-Time Assist Agent for rep empowerment, and Conversation Intelligence Agent for insights.

Problem it solves

Automate customer conversations, reduce manual effort, and unlock actionable insights from every interaction.

Best for

B2C businesses, contact centers, sales teams, customer support teams, and collection agencies

Key features

AI Phone Call Agent for 24/7 automated calls
Real-Time Assist Agent for rep empowerment
Conversation Intelligence Agent for 100% call analysis
Lead qualification automation up to 60%

Tags

ai-agentcontact-centerconversation-intelligencelead-qualificationcustomer-support

Alternatives

Vonage Contact CenterGenesys Cloud CXFive9Amazon Connect