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Engati

Customer SupportFreemium

Chatbot

AI-powered conversational chatbot platform for customer engagement.

Free tierHigh India relevanceVisit Engati

About

Engati is a conversational AI platform that enables businesses to automate customer interactions across multiple channels including WhatsApp, email, and live chat. It provides chatbot building, natural language processing, and omnichannel engagement capabilities for enterprises and growing organizations. The platform supports multi-language conversations, custom integrations, and offers both ready-to-use and DIY workflows to streamline customer communication.

Problem it solves

Automates repetitive customer support tasks and enables businesses to engage customers across multiple channels efficiently.

Best for

E-commerce businesses, customer support teams, and enterprises seeking omnichannel customer engagement automation.

Key features

WhatsApp API and Inbox management
AI-powered chatbot builder with NLP
Omnichannel messaging support
Live chat and automation
Pre-built and custom integrations
Multi-language support
Analytics and reporting

Tags

conversational-aichatbotwhatsapp-automationcustomer-supportomnichannelnlp

Alternatives

DialogflowManyChatDriftIntercomHubSpot Chatbot