Freshchat
Customer SupportFreemiumChatbot
AI-powered omnichannel messaging and chatbot platform for customer support.
About
Freshchat is an omnichannel messaging platform by Freshworks that enables businesses to chat with customers across websites, mobile apps, social media, and email from a single inbox. It offers AI-powered chatbots using Freddy AI for automated customer support and allows human agents to deliver personalized service without toggling between multiple screens. The no-code, easy-to-deploy solution scales with transparent pricing based on chat volume.
Problem it solves
Businesses need to manage customer conversations across multiple channels efficiently while scaling support with AI automation.
Best for
Customer service teams, e-commerce businesses, SaaS companies, and enterprises managing high-volume customer inquiries