Front
Customer SupportFreemiumCustomer Service Platform
AI-powered customer service platform for complex support operations.
About
Front is a modern customer service platform that unifies teams, conversations, and AI into one coordinated system. It handles complex customer operations across email, SMS, social, and chat channels with AI-powered automation that resolves up to 70% of requests. Built for enterprises and mid-market teams, Front eliminates coordination overhead and enables faster, more accurate customer resolutions with its AI Copilot, smart QA, and omnichannel capabilities.
Problem it solves
Complex customer service operations require cross-team coordination that results in inefficiency, rework, and poor resolution rates.
Best for
Enterprise and mid-market customer support teams handling complex, multi-channel customer inquiries