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Haptik

Customer SupportPaid

Conversational AI Platform

Enterprise conversational AI agents for customer experience automation.

High India relevanceVisit Haptik

About

Haptik is an AI-first conversational platform that builds enterprise-grade customer experience AI agents capable of voice and text interactions. It serves enterprises needing scalable customer support, sales, booking, and lead qualification automation across 100+ languages. The platform features a no/low-code builder for easy deployment, dynamic call routing, and multilingual voice AI for natural conversations without pre-built journey constraints.

Problem it solves

Enterprises struggle to scale customer experience interactions while maintaining human-like quality and reducing operational costs.

Best for

Enterprise teams needing scalable customer support, sales, booking, and lead generation automation

Key features

AI Voice Agents with 100+ language support
No/Low-Code AI Agent Builder
Multi-channel support (WhatsApp, Voice, Chat)
Dynamic Call Routing and Intent Detection
Enterprise-scale customer experience automation

Tags

conversational-aichatbotvoice-aicustomer-supportenterprise-automation

Alternatives

DialogflowIBM Watson AssistantMicrosoft Bot Framework