Klaviyo

MarketingPaid

Email Marketing Platform, CRM

AI-powered B2C CRM platform for email, SMS, and WhatsApp marketing.

About

Klaviyo is an autonomous B2C CRM that unifies customer data, marketing, analytics, and service into a single platform. It features AI agents like Marketing Agent and Customer Agent that automate campaign creation and customer support while personalizing every interaction across email, SMS, WhatsApp, and mobile push. Built for 193,000+ relationship-driven brands globally, it helps businesses turn marketing and service into always-on growth engines with real-time personalization and predictive intelligence.

Problem it solves

Helps B2C brands automate marketing, customer service, and personalized communication across multiple channels while centralizing customer data and intelligence.

Best for

E-commerce brands, D2C companies, growth-focused marketing teams, and customer service teams seeking AI-powered automation

Key features

Marketing Agent - AI-powered campaign creation from URL

Customer Agent - Autonomous customer support with 65% resolution rate

Omnichannel messaging - Email, SMS, WhatsApp, mobile push

AI Composer - Create on-brand campaigns from text prompts

Real-time personalization and predictive analytics

Customer data unification and segmentation

Alternatives