Tidio

Customer SupportFreemium

Customer Service Platform

AI customer service platform with chatbot, help desk, and live chat.

About

Tidio is an all-in-one customer support platform combining AI agents, live chat, help desk, and automation flows. It serves small to enterprise businesses looking to scale support without sacrificing human touch. The standout Lyro AI agent resolves up to 67% of conversations automatically while maintaining customer trust. It integrates with Zendesk, Salesforce, and other help desk tools.

Problem it solves

Scale customer service efficiently while maintaining authenticity and customer trust through AI and human alignment.

Best for

SMBs and enterprises needing AI-powered customer support without compromising on quality or human touch.

Key features

Lyro AI Agent - resolves up to 67% of conversations

Live Chat and Help Desk in single workspace

Proactive Flows and Smart Actions for lead capture

Multi-channel support with advanced analytics

Integrations with Zendesk, Salesforce, and OpenAPI

Alternatives