Yellow.ai
Enterprise-grade conversational AI for customer and employee support — India-built
About
Yellow.ai is an enterprise-grade conversational AI platform used by 1,100+ enterprises globally to automate customer and employee support across voice, chat, and email channels. Founded in Bengaluru, it has built a reputation for handling complex, multi-turn conversations in multiple languages with high accuracy — particularly in regulated industries like BFSI, healthcare, and telecom. Its Dynamic AI Agents can handle end-to-end interactions without human intervention for a growing range of use cases. Key Features: Dynamic AI Agents with multi-turn conversation handling | Voice AI for IVR and inbound call automation | 35+ channel support including WhatsApp, RCS, and email | Pre-built industry solutions for BFSI, healthcare, and retail | Enterprise security with SOC 2, ISO 27001, and GDPR | Inbox for unified agent management | Analytics with conversation intelligence Best For: Large enterprises in BFSI, telecom, healthcare, and retail needing sophisticated AI automation across voice and digital channels. Pros: Handles complex enterprise use cases that simpler chatbots cannot | Strong voice AI capabilities | India-built with deep regional understanding Cons: Significant implementation time for complex deployments | Enterprise pricing not suitable for SMEs | Requires dedicated team to manage and optimise
Problem It Solves
Automating voice, chat, and email support at enterprise scale
Best For
Indian and global enterprises across sectors