← Back to tools
Yellow.ai logo

Yellow.ai

Customer SupportFreemium

AI Chatbot Platform

Enterprise AI agents for customer and employee experience automation.

Free tierHigh India relevanceVisit Yellow.ai

About

Yellow.ai is an enterprise-grade agentic AI platform that automates customer and employee interactions using 15+ cutting-edge LLMs. It enables businesses to deploy human-like conversational AI across voice, chat, and email channels with 150+ pre-built integrations. The platform helps organizations reduce costs, improve CSAT by 60%, and automate up to 70% of routine conversations while maintaining quality at scale.

Problem it solves

Automates routine customer and employee interactions at enterprise scale while reducing operational costs and improving satisfaction.

Best for

Enterprise customer service teams, BPOs, logistics, airlines, utilities, and large organizations seeking AI-driven CX and EX automation.

Key features

15+ LLM options for flexibility and accuracy
Omnichannel support (chat, voice, email, SMS)
150+ plug-and-play integrations
Agentic Discovery for zero-setup automation
LLM Analytics and Sentiment Tracking
Proactive Campaigns and Notifications

Tags

ai-agentscustomer-service-automationconversational-aienterprise-automationomnichannel-supportllm-platform

Alternatives

IntercomFreshdeskHubSpot Service HubZendeskDrift