Zendesk AI
Customer SupportPaidAI Customer Service Platform
AI-powered customer service platform for faster resolutions
About
Zendesk AI is an enterprise customer service platform that combines intelligent bots, advanced self-service, and agent tools to automate and enhance support operations. It serves customer service teams, contact centers, and enterprises looking to reduce costs while improving resolution quality. The platform features AI agents for autonomous issue resolution, a Copilot assistant for agent productivity, and quality assurance automation. Trusted by 200,000+ companies, it enables omnichannel support across chat, email, voice, and messaging.
Problem it solves
Reduce customer service costs while improving resolution speed and quality through intelligent automation
Best for
Enterprise teams, Contact centers, Customer service departments, High-volume support operations