← Back to tools
Smartsupp logo

Smartsupp

Customer SupportFreemium

Live Chat & Chatbot

Live chat, chatbot and AI tools for customer support.

Free tierMedium India relevanceVisit Smartsupp

About

Smartsupp is a customer engagement platform combining live chat, AI chatbots, and shopping assistant features. It serves online businesses of all sizes seeking to automate customer interactions while maintaining human touch when needed. The platform includes AI-driven lead generation, automated workflows, and Mira AI shopping assistant that learns from product feeds. It enables 24/7 customer support across multiple channels including live chat, WhatsApp, Messenger, and email.

Problem it solves

Helps businesses automate customer support, increase conversions, and capture leads across multiple channels 24/7.

Best for

E-commerce businesses, solo entrepreneurs, growing teams, and enterprises seeking automated customer engagement.

Key features

Live chat with real-time customer interactions
AI chatbots with automated workflows
Shopping Assistant (Mira AI) with product recommendations
Multichannel support (Live chat, WhatsApp, Messenger, Email)
AI reply assists and automated messages
Lead generation and visitor engagement tools

Tags

live-chatchatbotcustomer-supportai-automationlead-generationshopping-assistant

Alternatives

IntercomDriftZendeskHubSpotFreshchat