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Chatra

Customer SupportFreemium

Live Chat Platform

Live chat software for websites with real-time customer support.

Free tierMedium India relevanceVisit Chatra

About

Chatra is a functional, easy-to-use live chat platform that enables real-time customer communication via web, mobile, and messaging channels. It serves small businesses to enterprises with features like intelligent chatbots, targeted messaging, visitor intelligence, and comprehensive analytics. Standout capabilities include multi-channel support (Facebook Messenger, Instagram), offline messaging, and seamless integrations with popular platforms. The tool helps businesses improve customer engagement, solve problems faster, and increase sales conversions.

Problem it solves

Enables businesses to provide real-time customer support and engage visitors before they leave the website.

Best for

Small to medium-sized businesses, e-commerce stores, and service providers needing customer communication solutions.

Key features

Live chat widget with unlimited websites
Intelligent chatbot and form capture
Multi-channel support (Facebook, Instagram, email)
Visitor intelligence and real-time analytics
Team collaboration and mobile apps
Chat transcripts and complete conversation history

Tags

live-chatcustomer-supportchatbotmessagingcustomer-engagement

Alternatives

IntercomZendeskDriftFreshchatTidio